I have the Outlook Junk Mail reporting tool installed but when I report an item with Outlook.com connected by Exchange ActiveSync as the mail provider, the item is sent but the tool returns an error that the message could not be reported. However from the
sent items I can see it was sent (plus I get the acknowledgement email). When logging is turned on there is a message after the item was sent that reads….

OUTLOOK.EXE Error: 0 :  : Process Id : 47424 : 06/22/2014 10:57:36 : Exception caught sending Junk report email to Outbox
 : Process Id : 47424 : 06/22/2014 10:57:36 : System.Runtime.InteropServices.COMException (0x80040102): Sorry, Exchange ActiveSync doesn’t support what you’re trying to do.
   at Microsoft.Office.Interop.Outlook._MailItem.Move(MAPIFolder DestFldr)
   at Microsoft.Forefront.SpamReporterAddin.MessageHandler.ReportSpam(Application application, IRibbonControl control)

This appears to be the same error people complain about when they try to move messages into the Outlook.com message store.

Is there a fix for this?

After a hard drive crash I re-installed windows 7 and Windows Live Mail. Now the Junk Mail filters don’t work. No matter how many times I flag a message as junk it still comes through to my inbox. Before the crash a dialog box would appear telling me there
was junk mail, then when I clicked on the button all the junk mail was pulled from the inbox and into the junk folder. None of that happens anymore. What can I do to avoid having to go through 60 or 70 emails every day?

I find that some of my e-mail from my Contacts ends up in my Junk Mail folder.  It’s quite annoying.  Of course I have checked to see that the sender’s e-mail address matches what’s in Contacts.  That is puzzle number one.  Puzzle number 2 is what happens
when I go the that Contact’s e-mail in the Junk folder and click on Not Junk.  I am told that the message will be moved to my Inbox.  Sure enough that’s where it goes.  But when I try to reply to the e-mail in the Inbox I get an error message telling me that
I must first move the e-mail to the Inbox.  But of course, it’s already in the Inbox.  What’s wrong and how can I fix it?

23. April 2014 · Write a comment · Categories: E-Mail · Tags:

Ok. I have a galaxy s3 phone that I sync my work emails to for business. All of a sudden about two weeks ago I started getting massive amounts of spam at least 30-40 a day at all hours. I use outlook 2010 on my work computer, but I can’t find anywhere to
stop just the junk mail from syncing to my phone. I set it up as a pop account on my phone with my providers information the same as I do on my work computer. The emails are actually being sent to the junk mail folder, but on my phone there are no separate
folders for incoming mail. It just says ‘Combined Inbox’. So, I don’t see a way in my phone to exclude junk mail.

If anyone could help me that would be great. If you need more information I will provide what I know. I have contacted my outside system administrator that provides our email and he’s told me for every spam mail we’re getting he’s blocking many more. Thanks
for your time.

(Also, we do not use an exchange server)

Where is the acknowledgement message that I used to get when I blocked a sender thru “junk mail”. The message used to say “the sender has been added to your blocked list/blocked domain” or words to that effect?

I have a computer with Outlook 2013 (OS 7) and another one with Outlook 2010 (OS 8,1). Prior to this both computers had Outlook 2007. Two email addresses both from windstream.net, have been communicating for the past 5 years with no problems. Three days
ago, the emails sent from Outlook 2010 are being placed in the junk folder of Outlook 2013. I checked the settings of junk mail in Outlook 2013 and it was set to not filter any emails. The settings of the 2010 version are set on Low filtering. We cannot stop
emails from version 2010 going into the junk mail folder of version 2013. We have added the 2010 email address to the safe senders list on 2013, and checked the box to include all contacts as safe senders. Nothing has helped. Any suggestions?

06. March 2014 · Write a comment · Categories: Uncategorized · Tags: ,

I have Windows 8 and use Windows Live 2012 and have it set up with IMAP.  After setting up the account, I was presented with four Sent Folders, three Deleted Folders and three Junk folders. 

Deleted Folders are named Deleted, Deleted Messages and Deleted Items.  Sent Folders are named Sent, Sent Items, Sent Messages and SentMail (no space between words).  Junk Folders are named Junk, Junk E-mail and Junk Mail. 

Deleted, Sent and Junk mail are not duplicated and sent to all folders.  They are sent to one of the other. 

When I want to find a sent or deleted email, it is a nightmare.  The Sent Items/messages/sentmail folders tells date/subject/from (me, of course) but not the receipient which makes it nearly impossible to search for a sent email.   

I have an iphone and the same folders are also on my phone.  Another thing I find strange is that I have a folder in my Windows Live that is named Notes.  I did  not set up this folder, it just appeared when I created the IMAP account.   The Notes in this
folder are the exact same as the notes I created in my iPhone (which has nothing to do with email) as reminders to myself.  I don’t have a problem with them being in my Windows Live but wonder why and how this folder was put there.  It all is just so strange.

Thank you for any help you may be able to give to me.  (I put this post under Sending and Receiving Email because there was no other selection that described my question.)

I have Outlook 2011 for Mac and use a live.com (outlook.com) address.  Though MOST of the junk mail comes through to my junk mail folder on my mac, some never does.  That means I have to keep checking live.com for some junk mail that never reaches my computer.
 Does this mean OTHER mail never comes through?  It seems that all the mail in my online inbox appears on my mac’s Outlook 2011 inbox.  Using 10.7.5 Lion if that’s relevant. 

Windows Live Mail marks Junk Mail messages flagged as NOT Junk Mail as READ when they have NOT and have only been marked as Not Junk 

this makes it difficult to see what has NOT been read when you go into your folder

Microsoft need to review their junk mail options, including marking messages/emails as containing viruses – rather than just ‘junk mail’ or block sender, etc

but the main issue is it marking it as read when you are ONLY marking it as not junk 

I have 2 business email accounts operating through outlook 2013. Outlook has duplicated one of the email accounts on the left side calling it ….(1) and sends emails to this not the one without the number. 

it also calls this one – (this computer only). I do not know why this has occurred but want to remove it. Also I have checked and rechecked and my email accounts are set up correctly with the IMAP and POP3 incoming and outgoing yet mail is not coming in
and not going to junk mail. I have checked with my network provider and everything is working on their end. I need a resolution for these as now spending way too much time trying to work out what is going on. 

Hi guys,

I’ve posted this question before, but the person assisting me seems to have fallen off the planet.
I’m having an issue in Windows Live Mail where I get a notification when junk mail arrives. Even if the mail is instantly moved straight into my junk mail folder, I get the new email notification and the new mail icon appears on the program bar.
Is someone able to let me know how I can fix this issue? It’s extremely annoying.
13. January 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

The junk mail security options in my WLM don’t seem to be working.  None of the options result in junk mail in the junk mail folder.
Do I have another indicator set incorrectly?

no matter whether email is marked as “block sender” or ” not junk mail” all the mail good and bad ends up in the same place.

no matter what I label the email it is ignored.

Outlook 2013 has no way to actually identify and block or accept Junk Mail associated received from outlook.com Exchange accounts. The function appears to work, but does not
Junk Mail and Non-Junk Mail identified in Outlook 2013 are not reported to outlook.com. 

The only way to block or accept suspicious EMAIL is to use the Sweep and Block functionality with the WEB connection. 

The Sweep and Block functions need to be incorporated in Outlook 2013.