I have a problem with installed version (14.4.2 140509)  of Mac Office 2011 Outlook running on iMac OSX 10.9.3:

1. Initially, about a month after installation, I found that I could not send outgoing emails (replies or new compositions) and that the outgoing emails simply disappeared--i.e. didn't appear in sent or outbox.  The problem was intermittent and now is constant. When attempting to send an email I get error message alert-

-The server for account “Outlook” returned the error “4.7.0 Temporary server error. Please try again later.” Your username/password or security settings may be incorrect. Would you like to try re-entering your password?---Despite checking password and multiple tries, nothing works. NOTE that the application works at Outlook.com web version and also works if I use the Mac Mail application...

I tried changing port to 587 with 'override port checked

2.  Now, when using the Send/Receive command on the ribbon, I get repeated Outlook alerts--
"An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic"

In Outlook prefs I have the info for account email and password (triple checked) for incoming port 993

Outgoing smtp.outlook.com port 25 (and tried 587)

checked boxes override and use SSL to connect

I see others on the site and a few others seem to have trouble with Outlook mail being sent without hangups--is there a systematic error that can be corrected?

Is there any assurance that a re-install from the CD with fix the problem?

Should I just revert to Outlook web?--that would seem like a waste of the installed software but could do it.

Thanks for any advice--I'm out of my depth with this one.

When I turn on the computer it says activate Outlook. Problem is that I haven't purchased it. And now I can't turn of the computer because of it. When I start it, I can't close it. How do I get it away? 

PS I have tried preferences > accounts. And it is in Norwegian. But you get the picture.

Microsoft Outlook 2013, cannot open, cannot repair, reinstall also cannot use...HELP

Keep promoting but also useless "We're sorry, but Outlook has run into error that is preventing it from working correctly. Outlook will need to be closed as a result. Would you like us to repair now?" Repair Now(cannot repair) - Help(not helping) - Close

This happened starting June 19th.   Ran windows update when prompted.   Finished and shut down the computer. Upon restarts two days later, NONE of my office programs will open!  Most worried about Outlook , because of saved messages and contacts, business related messages etc....  Have tried removing new updates,.... going back to an earlier restore point, .....  All the suggested help files, and procedures ......  Further the Control Panel  "MAIL (Microsoft Outlook 2013) won't open either to try to change or view my profiles?  There is NO profile XML file located in the folder structure where the help menu says it should be?   Basically the entire functionality of MS Office has got corrupted.  

SO HOW DO I FIX IT !    I'm very Mad right now, and ready to throw windows in the trash !  I have turned off updates and will not run them anymore!  This is the second time updates have corrupted my computer, first with XP, now with Win 7 Pro..  

So what is the fix. who has the patch,  who is going to figure it out..?   because I know I not the only one who was affected by this Microsoft screw-up in one of the stupid updates !  

NoyrtOne  

 

Hello,

Last week, I was told my Hotmail account may have been hacked so I went on Hotmail.com, verified my identity and changed my password.  Once I had done this it started setting up two step verification.  half way through I realized that this would make it a nightmare to access my email from my devices and I canceled the setup.  I then went into Security settings and turned off two step verification.  After doing all of this, none of my devices can access my account consistently.  Based on what I have read it is because Hotmail is looking for the second step verification and email programs are not setup to provide this.

My work and Home PC's both access Hotmail using outlook 2013.  Outlook constantly asks me for my password but then won't accept it.  I have found that if I log into Hotmail.com using Internet Explorer and complete the 2 step verification and then enter my password into Outlook, it accepts it and works for a few minutes.  Apparently Outlook and IE share some resources.

My phone has not been able to connect since the change.

The account in question is the account I am logged in with now.

This morning, Outlook refuses to launch.  It hangs up on "loading add-ins (5 of 12) Norton Anti-Spam Outlook plug-in."  I tried disabling Norton Smart Firewall and Anti Virus Auto-protect, and that didn't work.  I tried launching in Safe Mode, but Office said my license was no good.  How do I fix this?

I downloaded the latest version of Skype (19 June 2014). I did not make a call for another 24 hours. During that 24 hour period Outlook worked. From the moment I made the first Skype call Outlook stopped working. It is stuck in trying to connect. I uninstalled Skype, deleted all references from the Registry and deleted all folders. I restarted my computer. I am using Outlook Microsoft Office Professional Plus 2010 Version 14.0.7116.5000 (32-bit). I am running Windows 7 Enterprise, SP1.Can anyone help?

20. June 2014 · Write a comment · Categories: E-Mail · Tags:

I am using Office 2013 on a machine running Windows 8.1.  Outlook worked fine when I got the computer a month ago.  I subsequently updated to Windows 8.1, but Outlook continued to work fine for a while after that. 

When I try to open the program, it gets stuck on the start screen.  I can open it in 'Safe Mode' but my email account (a Microsoft Online Exchange

I have read the other recent posts and have tried the following without success:

-Opened in safe mode and disabled add-ins

-Uninstalled and reinstalled office, checked for updates

-Disable hardware graphics acceleration

-Create a new profile

-Create a new Windows User

-I have tried to repair the Outlook Data file, but the Scanpst application tells me that the file name does not exist.  When I try to browse it to the correct location, it will not show the App Data folder within my User folder on the C: drive where Outlook tells me the App Data file is located. 

I can open Outlook in Safe Mode, but it doesn't show me my inbox or any of my folders.  When I click off the 'Go Offline' button, Outlook freezes up, and needs to be shut down through the task manager. 

When I try to modify the mail settings through the control panel, it shows me several options for the data file, but will not let me change the default because the other files listed there 'are not ost files.'  It will also not let me remove one of the email accounts because it says it is copying data to the default file. 

When I attempt to create an additional profile through the control panel applet, I enter my account information, and when it tries to configure the account, I get a check mark for Establishing Network Connection, and Searching for email address settings, but it freezes at Logging on to the Mail Server. 

When I attempt to create a new profile, it also causes the applet to crash.  The new profile shows up, but Outlook is still stuck on 'Loading Profile'.

I ran a system restore to the day before I first had problems with Outlook.  This rendered all of Office inoperable.  I had to use the "Fix-it' uninstall to take Office off the computer and reinstall it. 

Subsequent to reinstalling Office, I tried all of the fixes above with no success.  I am now on day three without Outlook.  I am working around it by logging onto the email through a web-browser, but I did not pay for a new computer and Office suite to spend this many hours trying to make it functional and rely on workarounds for days at a time. 

19. June 2014 · Write a comment · Categories: E-Mail · Tags:

I have Outlook 2013 via Office 365. All has been well for weeks until today when suddenly Outlook displayed the message that a problem had caused Outlook to shut down. (no updates, nor programmes have been installed for days).

I've tried restarting computer, repairing installation (offline and online repairs), shutting down, opening Outlook in Safe Mode. All to no avail.

Mail app on same computer is working fine (as is calendar app, etc.). However, I need Outlook for my work, so a fix is urgent.

Hoping somebody is able to help.

Many thanks,

Helen

18. June 2014 · Write a comment · Categories: E-Mail · Tags:

I am using Office 2013 on a machine running Windows 8.1.  Outlook worked fine when I got the computer a month ago.  I subsequently updated to Windows 8.1, but Outlook continued to work fine for a while after that. 

When I try to open the program, it gets stuck on the start screen.  I can open it in 'Safe Mode' but my email account (a Microsoft Online Exchange

I have read the other recent posts and have tried the following without success:

-Opened in safe mode and disabled add-ins

-Uninstalled and reinstalled office, checked for updates

-Disable hardware graphics acceleration

-Create a new profile

-Create a new Windows User

-I have tried to repair the Outlook Data file, but the Scanpst application tells me that the file name does not exist.  When I try to browse it to the correct location, it will not show the App Data folder within my User folder on the C: drive where Outlook tells me the App Data file is located. 

I can open Outlook in Safe Mode, but it doesn't show me my inbox or any of my folders.  When I click off the 'Go Offline' button, Outlook freezes up, and needs to be shut down through the task manager. 

When I try to modify the mail settings through the control panel, it shows me several options for the data file, but will not let me change the default because the other files listed there 'are not ost files.'  It will also not let me remove one of the email accounts because it says it is copying data to the default file. 

I have spent the last 10 hours on this.  I have lost a day of productivity, and I am at my wits end. 

I just bought this computer less than six weeks ago.  Please help.

17. June 2014 · Write a comment · Categories: E-Mail · Tags:

This morning, after Windows 8 ran a series of updates last night, I can no longer send emails when Outlook is started normally. I get the same error every time:

Task '*** Email address is removed for privacy *** - Sending' reported error (0x800CCC13) : 'Cannot connect to the network. Verify your network connection or modem.'

I am online, browsing is fine, receiving emails works fine, and when I start up Outlook as Administrator sending also works fine.

I have tried disabling the Windows Firewall and Defender, but it makes no difference.

I have tried creating a new profile, but it makes no difference.

I thought I would uninstall all the updates, but that takes for ages as I cannot select the entire package and each uninstall takes a very long time.

What can I do to fix this?

I’m trying to import an Outlook 2007 PST file from a PC into a Mac running Office for Mac 2011. The process takes a while and then reports “Outlook has finished importing your data” but all I get are empty folders. None of the emails are imported but the folder structure is correctly imported. The PST file works perfectly within Outlook 2007. The PST file is 5Gb.


I’m trying to import an Outlook 2007 PST file from a PC into a Mac running Office for Mac 2011. The process takes a while and then reports “Outlook has finished importing your data” but all I get are empty folders. None of the emails are imported but the folder structure is correctly imported. The PST file works perfectly within Outlook 2007. The PST file is 5Gb.


Hi

I have Office 365 installed and today after Outlook crashed when setting up an email account it does no t open anymore.

The small windows opens and then it stays in "Loading Profile" and nothing else happens.

I am running Windows 8.1

Thank you

When I wake up my MBP from sleep, Outlook will not atomically sync.  It used to.  Now I have to quite Outlook and then launch again.  Outlook 2011 is fully updated, as is my MBP (Running Mavericks).  Thought?  Used to work just fine.