Tag: Server Error

Outlook Mac 2011 Can’t Sent-Receive

I have a problem with installed version (14.4.2 140509)  of Mac Office 2011 Outlook running on iMac OSX 10.9.3:

1. Initially, about a month after installation, I found that I could not send outgoing emails (replies or new compositions) and that the outgoing emails simply disappeared–i.e. didn’t appear in sent or outbox.  The problem was intermittent and now is constant.
When attempting to send an email I get error message alert-

The server for account “Outlook” returned the error “4.7.0 Temporary server error. Please try again later.” Your username/password or security settings may be incorrect. Would you like to try re-entering your password?—Despite checking password
and multiple tries, nothing works. NOTE that the application works at Outlook.com web version and also works if I use the Mac Mail application…

I tried changing port to 587 with ‘override port checked

2.  Now, when using the Send/Receive command on the ribbon, I get repeated Outlook alerts–
“An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic”

In Outlook prefs I have the info for account email and password (triple checked) for incoming port 993

Outgoing smtp.outlook.com port 25 (and tried 587)

checked boxes override and use SSL to connect

I see others on the site and a few others seem to have trouble with Outlook mail being sent without hangups–is there a systematic error that can be corrected?

Is there any assurance that a re-install from the CD with fix the problem?

Should I just revert to Outlook web?–that would seem like a waste of the installed software but could do it.

Thanks for any advice–I’m out of my depth with this one.

Continue reading